Terms and Conditions

Booking

The signing of the booking form by the party leader confirms acceptance of the terms and conditions set out below and shall be binding on the persons listed on the booking form intending to occupy the premises (or any subsequent amendments to this list).

No all male parties or parties of guests who are all under the age of 21 will be accepted.

No pets allowed.

For the comfort of guests this is a no smoking villa.

To ensure comfort, security and peace of mind our home is registered with the state authorities and is in full compliance with all relevant legislation.

The owners will not guarantee to hold any dates until a deposit of 30% of the total booking is paid.  We do urge you to therefore ensure Villa Sharnson is booked to coincide with any  travel arrangements.

Payment and Cancellations

The following payment schedule applies:-

On booking:                                        

30% Deposit of the total booking.

Non refundable.

Must be paid within 7 days of provisional booking.

Upon receipt of deposit, we will send you confirmation of your booking.

10 wks prior to arrival date:

Full balance due & £250 Security deposit

Upon receipt of full balance and security deposit, we will send you directions to Villa Sharnson along with the lock box code.

In the event of cancellation, the owners reserve the rights to apply the following charges. Cancellation must be received by the owners in writing (not by email) and this should be from the lead name of the party, as per the booking form, and will be taken from the date of receipt by the owners:-

Cancellation: 10 wks and more prior to date of arrival.
Loss of deposit and any other monies received.
Cancellation: Date of arrival - up to 10 wks prior to date of arrival
100% of rental cost and any other monies received.

Failure to pay the final balance by the due date (10 weeks prior to arrival) may result in loss of the booking and deposit.

If we do not receive the payment we will endeavour to contact the guest but if we receive no payment or communication, then unfortunately we reserve the right to cancel the booking and retain the deposit.

If you do have a problem, PLEASE contact us as soon as possible to discuss the matter.

We recommend that all guests take out holiday, injury, medical and cancellation insurance cover at the time of booking.

Rental Period

The villa is available for your use from 4.00pm local time on the day of arrival and we would ask you to vacate Villa Sharnson by 10.00am local time on the morning of departure.

Should you wish to arrive earlier or leave later than these agreed times, please contact the owners to see if it is possible. 

Late departure without prior arrangement may incur additional charges which will be equivalent to 1 day/night accommodation.

Liability

A security deposit of £250 will be due along with the final balance.  This is refundable, subject to a satisfactory check over of the villa by our Management Company, once you have enjoyed your stay and vacated Villa Sharnson, and also returned the keys safely. For your peace of mind, our local management company checks the home before your arrival and after your departure and will advise us of any faults. This may include additional cleaning costs for removal of stains due to spillages or stains. We reserve the right to retain the security deposit (either in part or full) to cover damage or non- return of keys. Receipts for repairs / replacements will be provided in the unlikely event that such retention of the security deposit is required. We reserve the right to pursue a guest for recompense for any and all damages caused which may exceed the value of the security deposit and will require payment.

Travel Arrangements

Whilst the owners of Villa Sharnson are happy to pass on recommendations for travel agents an car hire companies etc, they do not accept any responsibility for any problems or issues  experienced using these companies.

Travel arrangements are the sole responsibility of the Guest.

Accomodation

In exceptional circumstances it may be necessary to substitute your chosen villa for one of the same or higher standard.

Force Majeure

The owners of the property or their servants or agents, will not be liable for loss or delay occasioned by any of the following:

Strikes, Riots, Political Unrest, Hostilities, War or Threat of War, Terrorist Activity, Industrial Disputes, Fire, Flood, Technical Problems to transport, Aircraft Grounding, Closure of Airports, Weather conditions or any other event beyond their control.

Safety & Security

To comply with state fire regulations under no circumstances may more than the maximum number of persons identified on the booking form occupy the property.

The swimming pool is used entirely at the guest’s own risk.

No diving is allowed and children must be supervised at all times whilst in the pool area.

Glass is not permitted in the pool area at any time. Please use the plastic items provided.

The villa is fitted with an alarm system. 

It is a term and condition of your booking that you fully activate the alarm each time you leave the villa and at night ie when going to bed. 

We also have an electronic door pad at the villa. 

Upon leaving the villa each time you go out, again it is part of your t&c’s that you fully lock the door by pressing the lock button on the door pad (represented by a padlock on the button).

You will hear it lock as you press the button.  To lock from inside, simply slide over the “bar” to the left.

Your help is necessary in all of the above, in particular to avoid any call out charges to yourself as the entire system is monitored.

We would advise that you keep our Management Company’s number on your person. 

Complaints

In the unlikely event of a problem arising whilst you are on holiday (relating to our villa) you should immediately contact our management company who will seek to resolve the matter speedily.

Your satisfaction with our villa is paramount to us and should you consider that the matter is of a serious nature, we ask you to contact us direct within 7 days of your departure from our villa.

However, if the problem has not been reported to the management company then we cannot accept any responsibility.

Disclaimer

LIABILITY – The property is privately owned and neither the owners nor the management personnel accept any responsibility whatsoever for personal injury, accidents, loss or damage to persons or personal effects, however caused.

The owners and their agents reserve the right of entry at any time (this includes such workers as pool maintenance, gardeners etc).

Brochure / website description : whilst all information supplied in the brochure / website is deemed to be correct to the best of our knowledge, it is understood that the information supplied is for guidance purposes only and does not form any part of contract.